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Want to help promote a better visitor experience in Corpus Christi? The Destination Training program is a free, introductory course that focuses on principles of superior customer service specifically for the Coastal Bend hospitality, customer service industries, and beyond.
Participants in this program will develop a greater understanding of the Coastal Bend region, the economic impact of tourism and build upon the most important skill in the industry, customer service. After attending the Customer Service for Tourism program, participants will leave with a better understanding of the Visit Corpus Christi organization and an endorsement from Visit Corpus Christi as a #CCMe Certified Associate.
The CCME certification represents those individuals who embody Corpus Christi community pride, understand the power of travel to our local economy and take ownership of making ordinary moments, extraordinary.
Upon completion of the Destination Training program, participants will receive an emailed certificate of completion and a lapel pin that they can wear on their name tag or lapel, proudly representing that they provide excellence in service.
Visit Corpus Christi’s hospitality and tourism partners can become CCME Certified Partners as well by committing to training at least 1/3 of all employees.
As a benefit to these partners who are committed to providing excellent guest experiences, CCME Certified Partners will receive elevated promotion via Visit Corpus Christi’s marketing efforts. Businesses interested in applying to become a CCMe Certified Partner should email firstname.lastname@example.org for more information.
This one-hour entry-level course provides strong customer service and destination training for individuals working in the hospitality and tourism industry. Employees can expect to strengthen their destination knowledge, and customer service skills and build a comprehensive toolkit of resources for providing highly personalized recommendations.
This program is open to everyone, no prior tourism or hospitality experience is necessary, but advance registration is required.
Virtual trainings are scheduled every first Tuesday at 10 AM and Thursday at 2 PM of the month.
Virtual trainings are free. On-site trainings are available for a fee.
No worries! We’ll be happy to schedule an on-site training for your team for a fee.
If I am taking the virtual training, how do I receive my training certificate and tangibles?
After completion of Destination Training, you can reach out to Stev Guerra at email@example.com to set up a time to pick up your training completion items from the Visitor Info Center.
The #CCMe Certification is an individual certification that employees can take with them wherever they go. In addition to the emailed certificate of completion, lapel pin, and new skills.
Email Estevan Guerra, Director of Visitor Services