Destination Training

Level 1: Destination Training

Participants in this program will develop a greater understanding of the Coastal Bend region, the economic impact of tourism and build upon the most important skill in the industry, customer service.  After attending the Customer Service for Tourism program, participants will leave with a better understanding of the Visit Corpus Christi organization and an endorsement from Visit Corpus Christi as a #CCMe Certified Associate.

The CCME certification represents those individuals who embody Corpus Christi community pride, understand the power of travel to our local economy and take ownership of making ordinary moments, extraordinary. 

Upon completion of the Destination Training program, participants will receive an emailed certificate of completion and a lapel pin that they can wear on their name tag or lapel, proudly representing that they provide excellence in service.

CCME Certified Partners  

Visit Corpus Christi’s hospitality and tourism partners can become CCME Certified Partners as well by committing to training at least 1/3 of all employees.  

As a benefit to these partners who are committed to providing excellent guest experiences, CCME Certified Partners will receive elevated promotion via Visit Corpus Christi’s marketing efforts. Businesses interested in applying to become a CCMe Certified Partner should email meredith@visitcorpuschristi.com for more information.  

FAQ

What can I expect in this training?

This one-hour, entry-level course provides strong customer service and destination training for individuals working in the hospitality and tourism industry. Employees can expect to strengthen their destination knowledge, and customer service skills and build a comprehensive toolkit of resources for providing highly personalized recommendations.

Who can attend?

This program is open to everyone, no prior tourism or hospitality experience is necessary, but advance registration is required.

When do trainings happen?

Trainings are scheduled in person at the Visit Corpus Christi office every first Tuesday at 10 AM and Thursday at 2 PM of the month. Need to meet at a different time? Contact our Director of Visitor Services at stev@visitcorpuschristi.com.

Visit Corpus Christi | 400 Mann St., Floor 10 | Bayview Tower

How much does it cost?

On-site trainings are free.

How do I receive my training certificate and tangibles?

After completion of Destination Training, you will receive your training completion items.

What’s in it for the employee?

The #CCMe Certification is an individual certification that employees can take with them wherever they go. In addition to the emailed certificate of completion, lapel pin, and new skills.  

How do I sign up?

Email Estevan Guerra, Director of Visitor Services